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Your privacy is super important to us! The Crowned Bird (“TCB”) is committed to protecting your privacy and providing you with a safe and secure online experience. This Privacy Policy applies to www.shopthecrownedbird.com, as well as any other website owned by TCB or communication sent by TCB. It discloses the kinds of information we gather, how we may use it, and how we may share it. Please read it carefully. It may be modified periodically. Your continued use of our website signifies your acceptance of this Privacy Policy. As always, feel free to contact us at [email protected] with any questions.


We collect personally identifiable information to fulfill your orders, tell you about new products and deals, and provide you with an amazing shopping experience. That personal information includes, but is not limited to, your name, billing and shipping addresses, a TCB user name and password, email address, phone number, and financial information. We value your trust in us and will do everything we can to safeguard your privacy and the security of your transactions.

TCB does not retain financial information, other than possibly the last four digits of your credit card number. Our payment gateway is managed by PayPal and Lightspeed. If you enter your credit card information on our site, PayPal and or Lightspeed will process the transaction and retain a record of it. TCB keeps no record of your full credit card number. If you checkout using your personal PayPal account, then that organization will process the transaction using the financial information you have previously provided to it.

Information that you submit about yourself may be used by TCB to provide you requested services, communicate with you about TCB products, improve your online experience, or support our continuing efforts to offer you the information and services you want most. TCB does provide aggregate statistics and information about our sales, traffic patterns, and related site information to third parties. We also reserve the right to share aggregated statistical data of which your personal information is a part, as well as your specific personal information sometime in the future.

In addition, TCB may, and you hereby authorize us to, disclose your personal information when required to do so by law, when TCB, in its sole discretion believes that you are in violation of our Terms and Conditions, or when you violate any state or federal laws, or TCB in its sole discretion deems it necessary or appropriate to protect the personal safety of other users of TCB services or to protect the rights or property of TCB.


We know you love email! And we love to tell you about new arrivals. So we send emails to notify customers about new arrivals and special events. New arrivals can happen twice a day, so we may send ten or more emails per week. You will only receive emails if you opt into our email marketing. You may opt-out at any time by clicking the unsubscribe link in the email, or by sending a request to [email protected]. We may send you emails to confirm your order, send tracking information, or communicate with you specifically about your order, or in response to a question either to our email, chat, or any of our social media accounts.


We are active on many social media sites and we love to spend time with you there. Please know that we cannot constantly monitor our social media pages and that any information that you share may be viewed by others.


TCB uses “cookies” to identify visitors to our website. Cookies are bits of information that a website transfers to an individual's hard drive for record-keeping purposes. Cookies can enhance your online experience by automatically saving your preferences. We use cookies because they help us to provide you a better online experience. The information we collect through the use of cookies does allow TCB to know when and for how long you logged on to the TCB website so that we can try to understand how to better serve your needs.


TCB is a very family-friendly company. Our products and culture reflect that. But we do not direct our website or any marketing materials to minors and do not knowingly collect specific personal information on minors.


We would love to hear from you! You can email us anytime at [email protected]. You can call us at 432-935-6725. Our offices are open Monday through Saturday, from 10-6 CT.

Big Spring Location: 406 E Marcy Dr, Suite 1, Big Spring, Tx 79720

Midland Location: Suite A-203 4225 W Wadley Ave, Midland, Tx 79707


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